Jeff Couillard, Principal & Founder at Attainability Group (a boutique consulting firm), is an experienced leader and facilitator in the nonprofit, education and community sectors. His vision is to help leaders build incredible teams, teachers build incredible students and parents to make it to the weekend with some sanity left. Jeff has a knack for engaging people in the conversations that matter, and the Responsive suite of programs is something he's passionate about sharing with the world.

Do you trust your clients?

There isn’t a Human-Services program out there that doesn’t have “client-centred” on the brochure. And yet, when you talk to practitioners and clients alike (which we do a lot of), you start to wonder what, exactly, “Client-Centred” means? We hear stories about arbitrary and unchanging rules that seem to only be in place to benefit…

The 7 Culture Questions

Have you ever worked with someone who was not only a high performer (technically skilled at their job) but also a champion of vision, mission and values? These “high-performing culture champions” are perhaps the most critical asset that any organization can attract and retain, and this article will help you identify them and take steps…

RAW Reactions

If you’ve done any Trauma-Informed Practice training, or any reading about things like anxiety and behaviour management in children, you’re probably familiar with the “Fight, Freeze, Flee” model. From AnxietyCanada.com: “F3 or the Fight-Flight-Freeze response is the body’s automatic, built-in system designed to protect us from threat or danger. For example, when you hear the words,…

The 3A’s of Leadership

There’s no shortage of “Top 10 Leadership Skills” or “101 Traits of Ridiculously Successful Leaders” lists on the internet. Just open up your LinkedIn feed and scroll for 30 seconds and you’ll be inundated with “the-things-leaders-must-have” to be more ________ (agile, disruptive, lean, inspiring, innovative…you get the point). So when it came time to put…

With Great Power

It’s a well-earned truism that helping and educational professionals enter their fields because of a strong sense of care and responsibility.  Such is the nature of care, however, that when professional practices come into question, as is absolutely necessary if one is to provide effective service,  it can often feel as though care and intention…