Webinars

Our Responsive Parent webinars are free and loaded with practical and efficient principles, strategies and tools to help you ease stress, eliminate conflict and enhance your child’s resiliency.

Newsletter

Our free Responsive Parent newsletter is packed with resources, tips and stories designed to help you learn and grow in the most important job you’ll ever have, raising incredible people.

Join the conversation on Facebook!

Check out our latest Becoming Responsive posts, videos and resources!

Are you “Un-Responsive?”

We all want to be “client-centred”. Responsive to the unique individual who’s sitting in front of us. Yet, despite our best intentions, sometimes our programs and practices get rigid. Expert-driven. Built and centred around a model or framework for helping, instead of centred around the needs of the client or person being served. In this…

Do you trust your clients?

There isn’t a Human-Services program out there that doesn’t have “client-centred” on the brochure. And yet, when you talk to practitioners and clients alike (which we do a lot of), you start to wonder what, exactly, “Client-Centred” means? We hear stories about arbitrary and unchanging rules that seem to only be in place to benefit…

The problem with “problems”.

Consider the following example; A sixteen year old male is mandated to residential treatment for addiction. His file is read aloud at the weekly case consultation that all staff attend.  Staff find out that this youth’s mandate comes after two years of escalating behaviour involving substance use, deteriorating relationships and criminal activity. He’s mandated to…

The 7 Culture Questions

Have you ever worked with someone who was not only a high performer (technically skilled at their job) but also a champion of vision, mission and values? These “high-performing culture champions” are perhaps the most critical asset that any organization can attract and retain, and this article will help you identify them and take steps…

Impact > Intention

“Good intentions aren’t enough. Our impact matters.” Everyone in the helping professions, from teachers to psychologists, youth workers to leaders, has good intentions. A strong desire and passion for making the lives of the people they serve better. We start every workshop with the same set of four questions, one of which is a version…

RAW Reactions

If you’ve done any Trauma-Informed Practice training, or any reading about things like anxiety and behaviour management in children, you’re probably familiar with the “Fight, Freeze, Flee” model. From AnxietyCanada.com: “F3 or the Fight-Flight-Freeze response is the body’s automatic, built-in system designed to protect us from threat or danger. For example, when you hear the words,…

The 3A’s of Leadership

There’s no shortage of “Top 10 Leadership Skills” or “101 Traits of Ridiculously Successful Leaders” lists on the internet. Just open up your LinkedIn feed and scroll for 30 seconds and you’ll be inundated with “the-things-leaders-must-have” to be more ________ (agile, disruptive, lean, inspiring, innovative…you get the point). So when it came time to put…

How to Set SMARRTer Goals

If you’re a helping professional, chances are high that you struggle with helping your clients set and achieve meaningful goals. There are a lot of reasons for this (including the First Problem, which we’ve written about previously), but chief among them is that it’s just a really hard process. Taking this big thing called “life”,…

The First Problem

When it comes to our jobs as helping professionals, the very first problem that we encounter with a client is how we define the problem, and who gets to define it. That can seem like a bit of a lofty statement, so let’s break it down a little bit. But, before we do that, it’s important…

With Great Power

It’s a well-earned truism that helping and educational professionals enter their fields because of a strong sense of care and responsibility.  Such is the nature of care, however, that when professional practices come into question, as is absolutely necessary if one is to provide effective service,  it can often feel as though care and intention…